Case study

14 June 2024, 12:00

Which? Optima Case Study

What better candidate for a workplace transformation case study than Which?

The pandemic posed a problem for Which? - how do they avoid losing the benefits of having employees in the same workplace whilst balancing the need for cost reductions and better real estate usage? It's a dilemma facing organisations across the globe in the post-pandemic environment, with many leaders forced to make assumptions and leaps of faith in their decision making. 

To address the confidence problem, the underlying lack of data and the resulting mix of views about how best to proceed, Which? appointed Paragon Workplace Solutions on a consultancy services project. This case study examines how we used Optima, our workplace measurement tool, to provide Which? with data-driven insights to help inform their workplace strategy.