Technical services and support
There’s nothing that says ‘great business’ more than great customer service. That’s why everything we do is singularly focused on giving you the very best service possible.
To make sure our service is always above and beyond, we provide you with the resources you need when things run out or go wrong. You have direct access to HP’s technical support on the numbers below:
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If you have a service, fault or consumable-related issue with your HP device, speak
with HP Technical Services and Support.
- For managed HP devices – 0207 519 5092
Your Account Management team
Over 100 years’ combined experience in the industry, plus approximately 12 million prints managed per month tells you that when it comes to account management, you can trust us to know exactly what we’re doing.
Your account management team is here for:
- Account reviews when and where you need them
- Management information to suit your specific business needs
- Continuous data analysis and software recommendations – we analyse data and make suggestions to improve the user experience
- Proactive and preventative device analysis. We’ll spot issues before they even occur and use that information to plan ahead
If you have a query relating to the above, or one that can’t be solved by contacting HP, we’re here to help via the following:
General queries: sop@thempsteam.com
Billing queries: servicebilling@thempsteam.com
Technical queries: support@thempsteam.com
Self-service portal: https://help.thempsteam.com/hc/en-us