20 December 2020, 12:00
By Dean Music
Technology can be the very thing that helps businesses create a better ‘human to human’ experience with their customers.
Automation, robotics and AI are advancing quickly. They give the power to raise productivity, enable the workforce to collaborate and help companies connect their brand to their clients in innovative ways.
Technology is not only improving organisations, it now has the potential to augment their realities – breaking physical and sensory boundaries so that interactions with customers, stakeholders and consumers are transformed.